The Intranet Corporate Directory -- Your Corporate Phone Book on the IntranetCommon Questions
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Common Questions


Commonly asked questions:

  1. Q.: Will this work with any Intranet server, hardware and network?
    A.: "The Intranet Corporate Directory" software package works with all major NT (version 3.X or higher) based Intranet or Internet hardware, networks, and HTTP servers (of course this includes all Netscape, Microsoft, etc. servers).

  2. Q.: Can this be accessed by our clients and partners across the internet?
    A.: If you want it to be. It can be accessed by internet users if you provide URL access from outside your firewall to the application's start page. This is entirely your decision.

  3. Q.: Can I easily customize the look and feel of the Corporate Directory to match our corporate theme?
    A.: Yes, this is simple to do and our technical support people will be glad to walk you through the process.

  4. Q.: Can this be updated, changed, or new records added by any employee?
    A.: If you buy the GOLD version, the answer is YES. If you buy the SILVER version, only a person who has access to the master employee database can modfiy its content. The GOLD version can be set up to have any employee directly update or add new records, or it can be set up to allow them to send their update requests via email to central person who is authorized to add the updates.

  5. Q.: What's involved in installing your software?
    A.: You'll be glad to know that typically it only takes a couple of hours from start to finish. First you install our Corporate Directory software on your NT Web Server--its easy to do this with our InstallShield installation program. You then need to populate a database with your corporate directory data (Microsoft Access, SQL Server, Oracle, or just ahout any other ODBC accessible database). Push a button and wait (wait about a minute for a few hundred directory entries, or about a half hour for 50,000 directory entries). For those who are interested in the technical details, see our online installation and configuration manual.

  6. Q.: Can I add my own directory fields?
    A.: Yes, this is simple to do and our technical support people will be glad to walk you through the process.

  7. Q.: How long will it take the average person in my company to learn to use the directory?
    A.: Probably not long at all because there's not much to learn. If they already know how to use a browser to fill out a form, that's all they need to know. (Training is available upon request)

  8. Q.: What database(s) can my directory information be kept in?
    A.: You can keep your data in just about any ODBC compliant database. Some commonly used databases are: Microsoft Access, SQL Server, Oracle, Sybase, Foxpro, dBase among others.

  9. Q.: What's this new "SIMILAR TO" search capability and why would I want it?
    A.: The SIMILAR TO search capability in "The Intranet Corporate Directory" is the next step up in intelligent corporate directories. You no longer need to know the exact spelling of the name of the person you are looking for. The "SIMLAR TO" search will find all matches in the entire corporate directory that are even remotely similar to the name you enter. You don't even need to know the name if you can remember some things about the person like their organization or even just a free form description of their responsibilities. You can easily get a listing of those who have responsibilities with something to do with Safety, or Public Relations, or computer purchasing, or late invoice payments, etc.

  10. Q.: Do you provide tech support?
    A.: 24 hours per day, 7 days a week for web-based intelligent agent tech-support. 8 hours per day, 5 days a week to talk to live tech support people.

  11. Q.: What does it cost and how do I order it?
    A.: Click here to view pricing or to order "The Intranet Corporate Directory." You do not need to pay now. We will invoice your company.

If you have additional questions, please email them to us at: service@ginesys.com or call us toll free at 1-800-277-8338.


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